PC Management Plans
ArgusBCS provides complete care and help desk support for desktop, workstation and laptop PCs. Our support plans keep your business computers maintained, secure and up to date. Your employees will have access to a fully trained and responsive help desk and corps of technicians to resolve the simplest and most complex issues and questions.
All of the following services are also available a la carte at hourly rates.
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| Ideal for... | Remote access users | Users who can perform some troubleshooting with help | Critical PCs that need turnkey full support |
| Support | |||
| Live Phone Help Desk |  |
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| Remote Access Assistance (Connectivity to office servers for remote computers) | |
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| Virtual CIO Services | |
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| Remote Control Support |  |
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| Microsoft Application Support | |
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| Onsite/Hands-on Support | |
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| Handheld Support | |
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| Temporary Spare Computer | |
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| Maintenance | |||
| Online Asset Management | |
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| Online Case Management | |
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| Online License Management | |
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| Inventory and Preventive Maintenance Reports | |
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| VPN Client Management | |
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| Security | |||
| Automated Scheduled Anti-Virus Updates1 | |
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| Automated Spyware & Adware Removal | |
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| Automated Patch Assessment & Updates | |
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| ArgusGuard AntiVirus | |
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1 Requires valid anti-virus software.
Included in plan at no extra charge Available for additional charge
